We appreciate there are many questions that we do not have answers to, and you have our commitment to communicate as soon as possible on all corrective actions affecting Canadian customers.

Updated Information about the Proposed 2.0L TDI Settlement in Canada.Learn More

Beginning January 4, 2017, court-approved notice of the proposed nationwide Volkswagen/Audi 2.0-Litre TDI (Diesel) Emissions Class Action Settlement in Canada will be published and distributed. As part of this process, owners and lessees may receive the notice in the mail or by email. This notice will not be sent from a Volkswagen or Audi mailing or email address. It is being provided by the court-appointed administrator for the settlement, RicePoint Administration Inc., and is a legitimate notice. The same notice is available at this link. Additional information about the settlement is also available here and at www.VWCanadaSettlement.ca.


What Happened


Software installed on some of our vehicles permitted deviations in nitrogen oxide emissions (NOx) performance depending on whether the vehicle was running during a regulatory compliance-related test cycle or running outside the test cycle during normal road use. This is the subject of the current investigations.

Cars Affected


Volkswagen 2.0L TDI vehicles manufactured between 2009-2015 and 3.0L V6 TDI vehicles manufactured between 2009-2016 are affected by the emissions issues. More information.

Safety & Environment


As the U.S. Environmental Protection Agency (EPA) and Environment and Climate Change Canada have both verified, the issues relate to Emissions only. The safety of the vehicles is not affected.

Modifications


Volkswagen continues to work with the EPA to develop approved emissions modifications as quickly as possible. Upon approval, emissions modifications would be offered to Volkswagen customers in Canada. More information.

Last updated March 24, 2017