We appreciate there are many questions that we do not have answers to, and you have our commitment to communicate as soon as possible on all corrective actions affecting Canadian customers.
Updated Information about the 2.0L TDI Settlement in Canada.Learn More
Canadian settlement class members and U.S. customers with eligible Volkswagen and Audi 2.0L TDI vehicles originally sold or leased in Canada may now submit claims for benefits under the 2.0L TDI Settlement Program in Canada. Claims can be submitted via the online Claims Portal or paper claim form available at www.VWCanadaSettlement.ca. The paper claim form can also be obtained by calling the Canadian Settlement Claims Centre at 1-888-670-4773.
As their claims are approved, claimants will, where applicable, be able to schedule appointments with their preferred Volkswagen or Audi dealership in Canada to complete their settlement transactions.
Claimants will have until September 1, 2018 to submit a claim.
Have a question about the TDI emissions issue? Tweet us at @VWCanadaTDI.
Software installed on some of our vehicles permitted deviations in nitrogen oxide emissions (NOx) performance depending on whether the vehicle was running during a regulatory compliance-related test cycle or running outside the test cycle during normal road use. This is the subject of the current investigations.
Volkswagen 2.0L TDI vehicles manufactured between 2009-2015 and 3.0L V6 TDI vehicles manufactured between 2009-2016 are affected by the emissions issues. More information.
Safety & Environment
As the U.S. Environmental Protection Agency (EPA) and Environment and Climate Change Canada have both verified, the issues relate to Emissions only. The safety of the vehicles is not affected.
Volkswagen continues to work with the EPA to develop approved emissions modifications as quickly as possible. Upon approval, emissions modifications would be offered to Volkswagen customers in Canada. More information.
Is your Volkswagen affected by TDI emissions issue?
Please enter your VIN* (Vehicle Identification Number) to confirm whether your vehicle has been affected by TDI emissions issue.
Please note this lookup functionality only works for Canadian Volkswagen 2.0L TDI and 3.0L V6 TDI vehicles.
Please enter your Vehicle Identification Number (VIN)
Your VIN is the unique identification for your vehicle and contains 17 alphanumeric characters. It may be found on your state vehicle registration, vehicle insurance or on the vehicle itself — either on the driver's side dashboard at the bottom of the windshield or on the driver’s side doorjamb. Your VIN will not include the letter “i” or the letter ”o,” but may include the number “1” or the number “0“.