We appreciate there are many questions that we do not have answers to, and you have our commitment to communicate as soon as possible on all corrective actions affecting Canadian customers.
Information about the Proposed 2.0L TDI Settlement in Canada.Learn More
Beginning January 4, 2017, court-approved notice of the proposed nationwide Volkswagen/Audi 2.0-Litre TDI (Diesel) Emissions Class Action Settlement in Canada will be published and distributed. As part of this process, owners and lessees may receive the notice in the mail or by email. This notice will not be sent from a Volkswagen or Audi mailing or email address. It is being provided by the court-appointed administrator for the settlement, RicePoint Administration Inc., and is a legitimate notice. The same notice is available at this link. Additional information about the settlement is also available here and at www.VWCanadaSettlement.ca.
On December 19, 2016, Volkswagen announced that it has reached a proposed settlement with Canadian class counsel to resolve consumer claims related to the 2.0L TDI emissions, subject to court approval. The proposed settlement provides for cash payments to eligible owners and lessees, and many of these settlement class members will also have choices that may include vehicle buybacks, trade-in, emissions modification (if approved by regulators) and early lease termination.
Eligible settlement class members who wish to make a claim for benefits under the settlement do not need to take any action at this time. The period to submit a claim for benefits will not begin until after the proposed settlement receives approval by the Courts. More detailed information about the proposed 2.0L TDI settlement program including the settlement agreement and Court-approved notices summarizing its terms can be found at www.VWCanadaSettlement.ca
Software installed on some of our vehicles permitted deviations in nitrogen oxide emissions (NOx) performance depending on whether the vehicle was running during a regulatory compliance-related test cycle or running outside the test cycle during normal road use. This is the subject of the current investigations.
Volkswagen 2.0L TDI vehicles manufactured between 2009-2015 and 3.0L V6 TDI vehicles manufactured between 2009-2016 are affected by the emissions issues. More information.
Safety & Environment
As the U.S. Environmental Protection Agency (EPA) and Environment and Climate Change Canada have both verified, the issues relate to Emissions only. The safety of the vehicles is not affected.
Volkswagen continues to work with the EPA to develop approved emissions modifications as quickly as possible. Upon approval, emissions modifications would be offered to Volkswagen customers in Canada. More information.
Last updated January 09, 2017