We appreciate there are many questions that we do not have answers to, and you have our commitment to communicate as soon as possible on all corrective actions affecting Canadian customers.
Updated Information about the Proposed 2.0L TDI Settlement in Canada.Learn More
Beginning January 4, 2017, court-approved notice of the proposed nationwide Volkswagen/Audi 2.0-Litre TDI (Diesel) Emissions Class Action Settlement in Canada will be published and distributed. As part of this process, owners and lessees may receive the notice in the mail or by email. This notice will not be sent from a Volkswagen or Audi mailing or email address. It is being provided by the court-appointed administrator for the settlement, RicePoint Administration Inc., and is a legitimate notice. The same notice is available at this link. Additional information about the settlement is also available here and at www.VWCanadaSettlement.ca.
On March 22, the Superior Court of Québec held a hearing for the approval of the nationwide Settlement Program in Canada as it applies to resolving consumer claims in Québec related to the 2.0L TDI emissions matter.
We are encouraged by the hearing. As is common, the Court’s decision is pending in order to consider information from the hearing and prepare its written order.
A second approval hearing will take place on March 31st before the Ontario Superior Court of Justice. Both the Québec and Ontario Courts must issue written orders approving the Settlement Program before it can take effect. Updates will be provided as soon as available.
If you wish to make a claim for benefits, you do not need to take any action at this time. If both Courts approve the Settlement Program, the period to submit a claim will begin on a date to be announced and additional details will be provided regarding the claims process.
Software installed on some of our vehicles permitted deviations in nitrogen oxide emissions (NOx) performance depending on whether the vehicle was running during a regulatory compliance-related test cycle or running outside the test cycle during normal road use. This is the subject of the current investigations.
Volkswagen 2.0L TDI vehicles manufactured between 2009-2015 and 3.0L V6 TDI vehicles manufactured between 2009-2016 are affected by the emissions issues. More information.
Safety & Environment
As the U.S. Environmental Protection Agency (EPA) and Environment and Climate Change Canada have both verified, the issues relate to Emissions only. The safety of the vehicles is not affected.
Volkswagen continues to work with the EPA to develop approved emissions modifications as quickly as possible. Upon approval, emissions modifications would be offered to Volkswagen customers in Canada. More information.
Last updated March 24, 2017