We appreciate there are many questions that we do not have answers to, and you have our commitment to communicate as soon as possible on all corrective actions affecting Canadian customers.
Update re: Canadian Class Action Discussions
Volkswagen is in ongoing discussions with plaintiffs related to the TDI consumer class action in Canada. The Court’s order requiring the parties to keep the details of their discussions confidential will remain until a settlement agreement is reached and the Court approves communication of the settlement to consumers.
It remains our primary goal to reach terms that treat our valued Canadian customers fairly.
As a reminder, the Ontario Superior Court of Justice and the Superior Court of Quebec have each scheduled October 18th for the next update on the status of these settlement discussions. Additional Ontario Court dates are scheduled for December 19th and 20th. In the event that a settlement agreement in Canada is reached earlier than the scheduled dates, the parties will advise the Courts and request earlier appearances.
Have a question about the TDI emissions issue? Tweet us at @VWCanadaTDI.
Software installed on some of our vehicles permitted deviations in nitrogen oxide emissions (NOx) performance depending on whether the vehicle was running during a regulatory compliance-related test cycle or running outside the test cycle during normal road use. This is the subject of the current investigations.
Volkswagen 2.0L TDI vehicles manufactured between 2009-2015 and 3.0L V6 TDI vehicles manufactured between 2009-2016 are affected by the emissions issues. More information.
Safety & Environment
As the U.S. Environmental Protection Agency (EPA) and Environment Canada have both verified, the issues relate to Emissions only. The safety of the vehicles is not affected.
Volkswagen continues to work with the EPA to develop approved vehicle repairs as quickly as possible. Upon approval, repairs would be offered to Volkswagen customers in Canada in full co-operation with Environment Canada.
Is your Volkswagen affected by TDI emissions issue?
Please enter your VIN* (Vehicle Identification Number) to confirm whether your vehicle has been affected by TDI emissions issue.
Please note this lookup functionality only works for Canadian Volkswagen 2.0L TDI and 3.0L V6 TDI vehicles.
Please enter your Vehicle Identification Number (VIN)
Your VIN is the unique identification for your vehicle and contains 17 alphanumeric characters. It may be found on your state vehicle registration, vehicle insurance or on the vehicle itself — either on the driver's side dashboard at the bottom of the windshield or on the driver’s side doorjamb. Your VIN will not include the letter “i” or the letter ”o,” but may include the number “1” or the number “0“.