We appreciate there are many questions that we do not have answers to, and you have our commitment to communicate as soon as possible on all corrective actions affecting Canadian customers.

What Happened


Software installed on some of our vehicles permitted deviations in nitrogen oxide emissions (NOx) performance depending on whether the vehicle was running during a regulatory compliance-related test cycle or running outside the test cycle during normal road use. This is the subject of the current investigations.

Cars Affected


Volkswagen 2.0L TDI vehicles manufactured between 2009-2015 and 3.0L V6 TDI vehicles manufactured between 2009-2016 are affected by the emissions issues. More information.

Safety & Environment


As the U.S. Environmental Protection Agency (EPA) and Environment and Climate Change Canada have both verified, the issues relate to Emissions only. The safety of the vehicles is not affected.

Repairs


Volkswagen continues to work with the EPA to develop approved vehicle repairs as quickly as possible. Upon approval, repairs would be offered to Volkswagen customers in Canada.

Last updated November 30, 2016